Client Services

For Technology Vendors:

  • Market assessment of client's offerings, including interviews with target prospects and industry analysts.
  • Alignment of product development process and refinement of product requirements.
  • Development of go-to-market strategy, including alignment of sales model.

For Enterprises:

  • Assessment of current initiatives and the needs they serve.
  • Strategic planning for short and long-term investments.
  • Monitor implementation efforts and serve in interim management roles.

Services

How may we help you?

We partner with our clients to deliver cloud-based solutions that create lasting competitive advantage in the emerging cloud computing market. CSG has a proven track record of delivering business value to customers by planning cloud initiatives, shaping product and service offerings and defining go-to-market and sales strategies.

For Technology Startups and Vendors: We leverage our experience in the Cloud to provide strategic guidance on target market, product requirements, go-to-market approach, MRR pricing strategies and sales alignment. We work with management and our client's customers to bring best-in-class offerings to market, drive sustainable competitive advantage, and generate predictable and repeatable revenue. As part of the process, we conduct strategy sessions with management and develop key assumptions based on prior learning of both the company and CSG experience. We normally engage in interviews with potential customers from a derived customer list by CSG to determine target insertion for a product or service. We also analyze the partner ecosystem and routes to market as part of our engagements. We identify competitive landscape and trends, develop key use case(s) and potential buyers, and deliver a high level go-to-market plan.

For Enterprises: CSG helps companies reduce and eliminate risk in cloud-related initiatives. We help define objectives and achieve ROI. Moreover, we advise our clients on the economic and efficiency benefits of adopting SaaS and Cloud technologies. CSG believes that IT organizations need to embrace the empowerment that the Cloud provides to the business, in order to avoid a new generation of stovepipes. At CSG, we speak the language of both business and IT people. We work to bridge traditional gaps so that on-demand solutions bring both business value and new levels of collaboration to your organization.
For some organizations, the right first step is developing a business model prototype. This unique 4-8 week project is targeted to executives at large and mid-sized organizations who want a better understanding of how cloud computing can radically improve their business processes, help them reach new customers, solve new problems or penetrate new markets. CSG experts work with an organization's executive team to identify new business models that previously could not be realized because of limitations in resources or IT capabilities. CSG will then build a working prototype using leading on-demand platforms like Salesforce and Google, providing a concrete way to make that vision a reality in a matter of weeks or months, not years.

Our vision is the cloud service-based organization. Our goal is to help you figure out the path to that vision and harness the power of the cloud for your business.